Terms of Service
Effective Date: January 1, 2024
Welcome to wp-isp.com (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our services, including website design, hosting, plugins, support, email, development, and other related services (collectively, the “Services”). By signing up for or using any of our Services, you agree to comply with these Terms and all applicable policies outlined below. If you do not agree to these Terms, you must not use our Services.
1. Acceptance of Term
By signing up for any of our Services, you confirm that you have read, understood, and agreed to:
These Terms of Service.
Our Privacy Policy, which explains how we collect, use, and protect your data.
Any additional policies specific to individual Services, including but not limited to:
Payment and Cancellation Policies (Sections 3 & 4)
Email Acceptable Use Policy (Section 8)
Data Handling and Security Policy (Section 9)
These policies are part of and incorporated into these Terms.
2. Scope of Services
Our Services include:
Website design and development
Hosting and domain management
Plugins and software development
Technical and customer support
Email-related services
Custom integrations and other web solutions
All Services are provided as outlined in your agreement with us and are subject to availability.
3. Recurring Payments
a. Payment Terms
Fees for Services requiring recurring payments will be billed automatically based on the agreed billing cycle (e.g., monthly, annually).
You authorize us to charge the payment method provided during sign-up.
b. Cancellation
Services remain active until the end of the billing term in which you cancel. No refunds are provided for unused time during the term.
4. Cancellation Policy
Customers may cancel services at any time by logging into their profile under the “Subscriptions” section and canceling their account. Cancellation will take effect at the end of the current billing term.
5. Refund Policy
Fees are non-refundable unless otherwise stated in a separate agreement or required by law.
6. Customer Responsibilities
You agree to:
Use the Services responsibly and in compliance with all applicable laws.
Secure any access credentials provided to you.
7. Prohibited Uses
You may not:
Use Services for unlawful purposes or to harm others.
Send unsolicited emails or violate anti-spam regulations (see Section 14).
Misuse any provided software, plugins, or tools.
9. Data Handling and Security
We will:
Handle your data responsibly and in accordance with our Privacy Policy.
Use third-party tools where necessary to provide Services.
10. Service Availability and Modifications
We may modify, suspend, or discontinue any Service with reasonable notice when possible.
Interruptions caused by third parties or unforeseen circumstances are outside our control.
11. Termination of Services
We may suspend or terminate Services if:
Payments are not made on time.
You violate these Terms or any applicable laws.
12. Limitation of Liability
Our liability is limited to the fees paid for Services in the last billing period. We are not responsible for indirect damages or losses.
13. Indemnification
You agree to indemnify and hold us harmless against any claims arising from your use of the Services.
14. Entire Agreement
These Terms, along with all referenced policies, constitute the entire agreement between you and us.
By signing up for our Services, you affirm your understanding and agreement to all the terms listed above. Please contact us at support@wp-isp.com if you have questions about these Terms.
